Frequently Asked Questions
Everything you need to know about the world's most versatile hybrid cookware.
What exactly is HexClad hybrid technology?
HexClad features a patented laser-etched hexagon design that combines the performance of stainless steel with the convenience of a non-stick surface. The peaks of stainless steel provide professional searing power, while the non-stick valleys ensure easy cleanup and low-oil cooking.
Can I use metal utensils with HexClad cookware?
Yes, HexClad is designed to be metal-utensil safe. The laser-etched stainless steel peaks protect the non-stick surface from scratches, allowing you to use metal spatulas, whisks, and spoons without damaging the coating.
Is HexClad cookware dishwasher and oven safe?
Absolutely. Our cookware is dishwasher safe for easy cleaning and oven safe up to 500°F (260°C). The tempered glass lids are also oven safe up to 400°F (200°C).
Do you offer a lifetime warranty?
We stand behind our quality. HexClad offers a limited lifetime warranty against manufacturer defects. If your cookware is found to be defective under normal household use, we will replace it according to our warranty guidelines.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure items are returned in their original packaging.
Does HexClad work on induction cooktops?
Yes, HexClad is compatible with all stovetops, including induction, gas, electric, and ceramic. The magnetic stainless steel base ensures efficient and even heating on induction surfaces.